Create Jira issue in Confluence issue

[Nathan Overlin]

Greetings,

I am working on setting up an onboarding project for my company. I know how to create a Jira issue based on a set of text from a confluence page, but it looks like the linking is not working as I would expect.

Example -

• I have a table with some columns in my Confluence Page
• I highlight a set of text such as "(Presales) Site Audit Discussion" and click Create Jira issue
• After creating the issue I can confirm that makes a Jira ticket as desired, however, the confluence page acts as nothing happened. The text I highlighted has no indication a ticket was made.

That being said should the text actually have a link or something to indicate a Jira was made or does it remain as normal text? I know different Jira views can be made in confluence to show the different tickets, but if I make tickets randomly on this table, I would like the specific text I highlighted to show the ticket or status.

[Diego · Accepted solution]

Hey there, Nathan!

This behavior is present in both Confluence Cloud and Self-Hosted, according to reports.

In both Cloud and Self-Hosted, the behavior is quite similar (if not the same) as what you described.

Here are the links to the reports I mentioned, Nathan:

• CONFCLOUD-35077
• CONFSERVER-35077

Currently, the workaround consists of manually adding Jira issue links to the desired pages.

Let us know your thoughts on this. Looking forward to your reply!

[Nathan Overlin]

Thanks that does seem like the issue and from what I can tell on the thread it's random to some extent and has been going on for a year or better.  

I will pass this on to my team to try and manually add. Hopefully, we get a fix or workaround soon!

Thanks,

Nathan

[Diego]

Thanks for the feedback, Nathan!

Come share with us again sometime.

[Renae Dahiya]

@Nathan Overlin  - We are evaluating Jira/Confluence integration and ran into this issue today as well. Any updates?