It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Could not save the comment in Annotations for Confluence


When we try to add inline comments the window opens but when we try to save it fails with error: Could not save the comment

1 answer

Hi @Boaz_Friedmann ,

I understand you are unable to add inline comments on your instance. Some of the more common causes of this can be found on Inline Comment Popup Does Not Show For Certain Users. I recommend reading through this and walking through the solutions it suggests.

If you still cannot add inline comments, the following information will help us understand the situation a bit better:

  • Does this happen to more than one user?
  • Does the happen on more than one page?
  • Is the Confluence Inline Comments add-on enabled?
  • Is collaborative editing set to On (NOT Limited)? ( > General Configuration > Collaborative Editing)


Hi Ravya,

Thank you for responding.

  • This problem happens for all users and on all pages.
  • The "Annotation for Confluence" add-on is enabled.
  • Collaborative editing is on.



Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Confluence

What project did you transition or start on Confluence with the shift to remote work?

It’s been great to hear from fellow users over the last few weeks about the best tips and fun moments you’ve had working on Confluence since the transition to working remote. I’d love to keep the c...

32 views 2 4
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you