It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Copying images from Confluence and pasting to Word Edited

Copying an image from a Confluence (v6.13.7) page and pasting to a Word 2016 document just gives an empty image bounding box. This works normally with images from other websites.

Word's 'Protected View' settings are all disabled, as per the Confluence help topic (

Anyone got any ideas..?

2 answers

1 accepted

1 vote
Answer accepted

Hi @Julian Prokaza

This is a behavior I also have experienced. My workaround is to paste the picture into "Paint"-program (the one included in all windows OS:s) and then copy it from paint and into word. In that way it works. This is not a great solution, but it is the best i've found. 

The same goes for inserting images to confluence aswell. 

Hope this can help you until it is fixed!

Good luck with your Atlassian endeavours!

Yep, that workaround works for me. Not great, but better than exporting as a Word document and copying from there... Thanks!


For me it works to right click a image in confluence and press copy.

Open word and paste it in. After you paste it, the symbol below should appear.

Click on it and choose picture/image (the last option for me).

Hope that solves your issue :-)

Ill be damned, it worked.

Thank you Alexander.

Like Alexander_Ling likes this

I don't get 'Paste image' as an option here – just 'keep Source Formatting' and 'Merge Formatting'.

Screenshot 2019-10-10 at 15.18.57.png

Thats weird. I'm using word through office365 so it might be that we have different versions. My best guess is to click CTRL + ALT + V when you paste the image into word and then choose bitmap/png/jpeg depending on what options you get.

If that doesn't work. I would recommend to follow the steps described by @Gustav L-Estrade

It shouldnt be dependent on what word version you have even though it's a bit more annoying to do. :-)

Like Gustav L-Estrade likes this

Maybe this issue isnt confluence's fault, seems to be a Word-related issue

Could be, but it's weird that only Confluence is affected. Other web pages are not, and nor is the page furniture (embedded logos, etc).

Like Alexander_Ling likes this

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Confluence

What project did you transition or start on Confluence with the shift to remote work?

It’s been great to hear from fellow users over the last few weeks about the best tips and fun moments you’ve had working on Confluence since the transition to working remote. I’d love to keep the c...

109 views 3 7
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you