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Copying images from Confluence and pasting to Word Edited

Copying an image from a Confluence (v6.13.7) page and pasting to a Word 2016 document just gives an empty image bounding box. This works normally with images from other websites.

Word's 'Protected View' settings are all disabled, as per the Confluence help topic (

Anyone got any ideas..?

2 answers

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1 vote
Answer accepted

Hi @Julian Prokaza

This is a behavior I also have experienced. My workaround is to paste the picture into "Paint"-program (the one included in all windows OS:s) and then copy it from paint and into word. In that way it works. This is not a great solution, but it is the best i've found. 

The same goes for inserting images to confluence aswell. 

Hope this can help you until it is fixed!

Good luck with your Atlassian endeavours!

Yep, that workaround works for me. Not great, but better than exporting as a Word document and copying from there... Thanks!


For me it works to right click a image in confluence and press copy.

Open word and paste it in. After you paste it, the symbol below should appear.

Click on it and choose picture/image (the last option for me).

Hope that solves your issue :-)

Ill be damned, it worked.

Thank you Alexander.

Like Alexander Ling likes this

I don't get 'Paste image' as an option here – just 'keep Source Formatting' and 'Merge Formatting'.

Screenshot 2019-10-10 at 15.18.57.png

Thats weird. I'm using word through office365 so it might be that we have different versions. My best guess is to click CTRL + ALT + V when you paste the image into word and then choose bitmap/png/jpeg depending on what options you get.

If that doesn't work. I would recommend to follow the steps described by @Gustav L_Estrade

It shouldnt be dependent on what word version you have even though it's a bit more annoying to do. :-)

Like Gustav L_Estrade likes this

Maybe this issue isnt confluence's fault, seems to be a Word-related issue

Could be, but it's weird that only Confluence is affected. Other web pages are not, and nor is the page furniture (embedded logos, etc).

Like Alexander Ling likes this

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