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Copy/Paste of hyperlink stopped working on 11/24

I have a page in confluence where I copy a hyperlink of a ServiceNow task and description to a table.  The pasting of this hyperlink works.

I then copy/paste this hyperlink and description into a separate confluence page that shows what I am working on that day.  This worked great until 11/24.  Now when I copy/paste, it underlines the text with the hyperlink, but doesn't include the URL. 

What changed on 11/24?

2 answers

Hello Shannon,

We are facing the same issue.  We copy a list of Jira tickets from excel with hyperlinks and once we publish the confluence document, the links get removed. This was working for us last month. We are using Chrome 96.0.4664.110 on Windows 10.

Thank you,


0 votes
Shannon Atlassian Team Dec 06, 2021

Hello Kathy,

Thank you for raising this on Atlassian Community. I hope you are doing well. My name is Shannon, and I'm happy to assist you.

I understand you've encountered an issue where you paste a URL into Confluence, it underlines the link, but it doesn't include the URL. Can you show me an example of how this looks?

I haven't encountered any issues lately that would affect copying and pasting into Confluence, and generally, the browser or OS settings control that. Can you tell me what browser and OS you're using and if you have made any changes lately to them? Also, can you confirm if your colleagues encounter the same problem?

Take care, and I hope to hear from you soon!

Shannon | Atlassian Community Support

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