You should raise this with your hosting provider (you don't say if it's OnDemand).
We're a community of end users, we don't have anything to do with running your Confluence, and although we can provide general help, we can't provide support.
If it is a problem with your hosting provider, then one option is to move to another provider or host it yourself. If, for example, it's latency due to geographical distance, then you might select a closer provider. But you need to contact support and work with them to find out what the problem actually is before you think about moving.
Do you use templates with Confluence? Take part in a remote 1-hr workshop. You'll receive USD $100 for your time! We're looking for people to participate in a remote 1-hr workshop...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs