Confluence user directory not updating with JSM Directory

Brady Buttrey October 18, 2024

 

 

I have the shared LDAP user directory setup with Confluence and Jira Service Management. All of our users are resetting their password and then logging into JSM for the first time. However, it seems like Confluence is not updating the user directory when users are logging into the JSM for the first time with their new password. How do I get this to update automatically, meaning without me having to go in and select Synchronize? 

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