Confluence upgrade - what to do with plugins

Hello All

What would be the right way of doing upgrade of Confluence from 3.5.7 to 5.0.3 regading plugins ( this is step to target 5.5 ). Do I need to disable all plugins before upgrade or just those that are indicated in 'Confluence Upgrade Check' saying "To proceed with your upgrade safely, we recommend that you disable these plugins, perform the product upgrade, and then upgrade these plugins after your product upgrade is complete." So far, I have tried few scenarios unsuccessfully to do upgrade in test environment

1) all plugins disabled, upgrade failed

2) all plugins enabled, upgrade failed

3) some of them are disabled, those that suggest from page 'Confluence Upgrade Check', upgrade failed

In logs there aren't ERRORs, and especially I enable a lot DEBUG in file just to see and understand better what is going on during upgrade.

Moreover , I 've already asked official support in this cases with logs and discussion is on-going, but before doing one more try, please advice on this 'What to do with plugins ?'

Thank in advance for your tips/hints/support.


Milan Stakic

1 answer

1 accepted

0 votes
Answer accepted
Joe Wai Tye Atlassian Team Jun 19, 2014

Hey Milan, usually we would recommend that the add-ons that would be incompatible with the version you are trying to upgrade to be disabled or uninstalled. For example, if a specific add-on would not be compatible with Confluence 5.0.3, then we'd recommend that it be disabled or uninstalled.

However, as for what is going on in the upgrade itself, I'd leave it to the able hands of the engineer handling your case :)

Thank you fro prompt feedabck.

Ok, let's try with unistall scenario.



Hello All

After I uninstalled all user-installed plugins, I was able to do upgrade from 3.5.7 to 5.0.3, at the moment I am checking the content of our spaces, etc ...


Milan Stakic

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

1,645 views 4 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you