Confluence pages are missing

leesheng December 25, 2022

Hi, Few days ago when I login into confluence.

All my pages are missing and it tell me to create a new space.

I tried search discusses and try login my admin account but got nothing. 

3 answers

1 vote
Nic Brough -Adaptavist-
Community Leader
Community Leader
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December 25, 2022

It sounds like you, or one of your other admins, have deleted the space your pages were in.

Or, is it possible that you have logged into a different Confluence system?

leesheng December 26, 2022

OK Thx! It seems the pages is missing. Is any way to recover it??

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 26, 2022

Depends on how you deleted them - if they were just moved to the trash, they can be recovered from there.  If you completely deleted them, you'll need to recover them from a backup.

Like Yao Chang Hsu likes this
leesheng December 26, 2022

I used cloud service, I have no idea how it disappear. 

I just checked archive space but got nothing....

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 26, 2022

I'm afraid there is only three ways you can delete Confluence pages

  • Delete them (move to trash, then empty it)
  • Delete the space
  • Let the Cloud system lapse (don't pay for it, or actively delete it, then don't re-activate for several months)

All three of those things are actions you or your admins would have to do.

ISB December 27, 2022

Ok I see. I can't found them in the trash and we space is still there.

At least the good thing is we had changes send via the email, so we recover the data by puzzling from emails :)

0 votes
Divyajyoti Sarangi December 27, 2022

You can find accidentally deleted pages in Trash. You should have Space Admin access for this.

image.png

ISB December 27, 2022

Thx, Its empty ...... :((((((((((((((

0 votes
Yao Chang Hsu December 26, 2022

When these pages are still in trash, they can restore by administrator.

leesheng December 26, 2022

Thx. I will try to contact my administrator

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