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Confluence page and export to PDF error -> Failed to create a location and file for the PDF export.

Roberto Ialino April 20, 2023

Dear all,

we have this error on Conflunce Cloud when we export a confluence page.

We couldn't complete your export. Failed to create a location and file for the PDF export.

Do you have an idea ?

Best regards

3 answers

0 votes
tyler_helwig April 20, 2023

I submitted a support case for this issue and they "enabled a FF that would enable the v2 export feature that would resolve the issue with the PDF export", which resolved the issue for me.

0 votes
Aron Gombas _Midori_
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April 20, 2023

This is unfortunately an ongoing issue: https://jira.atlassian.com/browse/CONFCLOUD-75274

Make sure to follow that.

0 votes
Andrii Maliuta
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April 20, 2023

Hello @Roberto Ialino ,

It is better to refer to logs - Cloud instance admins should be able to get this data (Atlassian team). From the error it seems like permissions or instance file storage issue.

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