Our confluence instance has some how decided to start delivering notification emails to our "From" address.
The From address in confluence is configured as email@example.com.
Ive been through all the Confluence server and Spaces configs to try and work out where it is getting this destination address configuration from and havent been able to find it.
Anyone got any suggestions?
I found the root cause of the problem.
The root problem I had was that Confluence edit notifications were ending up in the JIRA inbound mail queue and JIRA was not passing them into tickets. The email just sat in the /var/atlassian/application-data/jira/import/mail/Maildir/new path and consumed disk space.
I could not work out why every time a page edit occurred in Confluence, it was sending the email to the JIRA email address.
Turns out that the a Confluence user account with admin on the Space had the JIRA email address as their contact address in their profile. Therefore, Confluence was notifying the Space admins of the page edit and this was resulting in an email to JIRA. JIRA was ignoring the email because it had the BULK x-header. The mail files would accumulate in the above path.
The fix was to:
What do you use as your email server? I've seen similar issues with JIRA and Exchange in the past. Check out these two docs:
Hey Andrew! I know they're for JIRA, but Confluence uses the same notification backend, so they should be valid fixes.
Is there any chance you can check with your Exchange team to see if anything has changed recently? Specifically regarding anonymous access, forwarding, and handling rules?
Hi my Community friends! For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs