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Confluence losing the status of checkboxes

It is happening on heavily edited large pages. I tick off a task / checkbox but in a week or so it loses the tick.

What could be the cause? What to do?

1 answer

2 votes
Alison Atlassian Team Jan 28, 2020

Have you checked the page history?

Perhaps as this is a heavily trafficked page, someone is removing the checkmark by mistake.

Yes, I have checked the page history, but it is useless - it says that the checkbox was checked a month ago and unchecked today but I did not uncheck it.

The unchecking happens also on pages accessible by me. 

In any case, it would be good to expand the checkbox functionality to report its history. 

There are these errors in the console - is it relevant?

Properties of "AJS.Rte.BookmarkManager" were overwritten
namespace @ batch.js?locale=en-US:273
com.atlassian.confluence.plugins.confluence-frontend:split_vendors~moment.js?locale=en-US:5 Deprecation warning: moment.lang is deprecated. Use moment.locale instead.
Arguments: de
[1] 0: d, 1: e
Error
at Function.lang (https://mysite.com/s/a30f1fcabb7c99da97e49c0c8c8017d5-CDN/evw358/8401/8e8f74c7e2fea2df662fe8d0f5d79ff6ab016336/7.2.1/_/download/batch/com.atlassian.confluence.plugins.confluence-frontend:split_vendors~moment/com.atlassian.confluence.plugins.confluence-frontend:split_vendors~moment.js?locale=en-US:5:3400)
at https://mysite.com/s/a30f1fcabb7c99da97e49c0c8c8017d5-CDN/evw358/8401/8e8f74c7e2fea2df662fe8d0f5d79ff6ab016336/13.0.2/_/download/batch/com.atlassian.confluence.plugins.confluence-inline-tasks:date-helper-js-resources/com.atlassian.confluence.plugins.confluence-inline-tasks:date-helper-js-resources.js?locale=en-US:5:485
at https://mysite.com/s/a30f1fcabb7c99da97e49c0c8c8017d5-CDN/evw358/8401/8e8f74c7e2fea2df662fe8d0f5d79ff6ab016336/13.0.2/_/download/batch/com.atlassian.confluence.plugins.confluence-inline-tasks:date-helper-js-resources/com.atlassian.confluence.plugins.confluence-inline-tasks:date-helper-js-resources.js?locale=en-US:5:157
at https://mysite.com/s/a30f1fcabb7c99da97e49c0c8c8017d5-CDN/evw358/8401/8e8f74c7e2fea2df662fe8d0f5d79ff6ab016336/13.0.2/_/download/batch/com.atlassian.confluence.plugins.confluence-inline-tasks:date-helper-js-resources/com.atlassian.confluence.plugins.confluence-inline-tasks:date-helper-js-resources.js?locale=en-US:5:176
D @ com.atlassian.confluence.plugins.confluence-frontend:split_vendors~moment.js?locale=en-US:5
batch.js?locale=en-US:1960 DEPRECATED JS - AJS.debounce has been deprecated since 8.0.0 and will be removed in 9.0.0. Use equivalent functions from libraries like lodash / underscore instead
at https://mysite.com/s/d41d8cd98f00b204e9800998ecf8427e-CDN/evw358/8401/8e8f74c7e2fea2df662fe8d0f5d79ff6ab016336/17.2.5/_/download/batch/com.atlassian.confluence.plugins.sticky-table-headers:stickytableheaders-resources/com.atlassian.confluence.plugins.sticky-table-headers:stickytableheaders-resources.js:27:147
p @ batch.js?locale=en-US:1960
batch.js?locale=en-US:1960 DEPRECATED JS - Dialog constructor has been deprecated and will be removed in a future release. Use Dialog2 instead.
at HTMLDocument.<anonymous> (https://mysite.com/s/a30f1fcabb7c99da97e49c0c8c8017d5-CDN/evw358/8401/8e8f74c7e2fea2df662fe8d0f5d79ff6ab016336/3.9.8/_/download/batch/com.tensixtwo.conf.latexmath:editor_latexmath/com.tensixtwo.conf.latexmath:editor_latexmath.js?locale=en-US:5:8164)
p @ batch.js?locale=en-US:1960
batch.js?locale=en-US:1960 DEPRECATED JS - Dialog popup constructor has been deprecated and will be removed in a future release.
at h (https://mysite.com/s/080ab33781ad6fbcd6eb811c91bd410c-CDN/evw358/8401/8e8f74c7e2fea2df662fe8d0f5d79ff6ab016336/f08b142073ed75abbdbf91b355e73766/_/download/contextbatch/js/_super/batch.js?locale=en-US:2135:6588)

Hi @Jiri Pik !

I've tried the way @Alison suggested and it really worked. In the page history you can see all the changes including the checking/unchecking of tasklist items. You can find the one who did it :)

Yes, it sounds most appealing but on a page when only I have the right to modify it shows that I have unchecked which I did not. 

Another mystery - I have pasted here a response some hours ago and it was lost.

There are some JavaScript errors:

2020-01-29_9-39-58.png

I see. To tell you the truth, I've already encountered such behavior when checkboxes mysteriously became un-checked. I tend to think it might be some kind of a bug or something to do with a browser and it definitely requires further investigation.

@Grigory_Salnikov__SYSSOFT_ 

Thank you.

I think there are multiple factors:

  1. The JavaScript errors should be explained if they are material
  2. The link you mentioned is another problem - tasks are not saved as checked 
  3. My problem is that they are saved as checked but then they are unsaved and page history shows them as unsaved 

I am aware that this might be caused by a browser running out of memory or something else, but for now I cannot use Confluence Tasks since they are unreliable. 

What is also strange is that I can't find many reports regarding this issue. Whether people don't pay attention to it or it happens not so often.

Initially - about a year ago, I thought this was all my mistake - I must have forgotten to check off the checkbox. 

But now, it's either Browser or Confluence's JavaScript. 

But Confluence's JavaScript should handle Browser's failures. 

BTW I found out why the initial submission very early this morning was lost - it has happened again:

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