Missed Team ’24? Catch up on announcements here.

×
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Confluence cannot link user management to JIRA

Chotika Chatchawanwanit
Chotika Chatchawanwanit
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
November 13, 2019

It has an error:

Connection test failed. Response from the server:
com.atlassian.crowd.exception.InvalidAuthenticationException: Application failed to authenticate

 

When I am trying to sync user directory

Answer
Watch
Like Be the first to like this
356 views

1 answer

0 votes
Shannon S
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 15, 2019

Hello Chotika,

Thank you for contacting us about this.

Have you already connected Jira to Confluence using the setup wizard?  Your error shows that Confluence is not able to authenticate with Jira, which could be an issue with the Jira admin username or password, or the base URL that you're entering.

Please let me know everything you've done so far and we can proceed from there.

Regards,

Shannon

Reply

Suggest an answer

Log in or Sign up to answer
Confluence
Confluence
TAGS
AUG Leaders

Atlassian Community Events

    See all events