It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Confluence cannot link user management to JIRA

It has an error:

Connection test failed. Response from the server:
com.atlassian.crowd.exception.InvalidAuthenticationException: Application failed to authenticate

 

When I am trying to sync user directory

1 answer

0 votes

Hello Chotika,

Thank you for contacting us about this.

Have you already connected Jira to Confluence using the setup wizard?  Your error shows that Confluence is not able to authenticate with Jira, which could be an issue with the Jira admin username or password, or the base URL that you're entering.

Please let me know everything you've done so far and we can proceed from there.

Regards,

Shannon

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Confluence

What project did you transition or start on Confluence with the shift to remote work?

It’s been great to hear from fellow users over the last few weeks about the best tips and fun moments you’ve had working on Confluence since the transition to working remote. I’d love to keep the c...

396 views 11 11
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you