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Confluence can't start after the server restarts


1 answer

1 vote

Hi @易阳

Thanks for posting and sorry to see you've had this issue. From the error you've posted there's a issue with your database, more likely the database hasn't started or Confluence can't connect properly.

Can you check your database? If you're unsure, the credentials are in confluence.cfg.xml

Check the database is configured correctly and running. If it is, then ensure Confluence can access the database tables though the same username/password in confluence.cfg.xml.

Hope this helps.



I have tried that the database can be connected normally.

But I will make mistakes by backing up mysql and importing SQL through navicat. 微信图片_20220324113804.png


Then it's likely you have a data corruption. If you have a stable backup then I'd suggest you restore from that and don't mess with the system.

Usually the stack trace has right down the end a message of Caused by it would be good to see what to original cause was.


HI James,

There is no backup of the database. Can the backup brought by confluence be recovered? 

How can this situation be recovered by backup? Is there no other way?



It looks like you have nightly backups still turned on. The file is likely to be a full backup. You can restore your site by following these steps

You will need to start with a fresh, clean installation of Confluence that's the same version.


hi,James,  what can I do ? 微信图片_20220325115023.png微信图片_20220325115009.png

Hi @易阳

Are you using the same version of Confluence and MySQL to do the import? And what versions are you using?


It's all the same version

Without getting into the system and seeing everything that's happening, it's hard to say what's going on. If you have a paid licence, you can put in a support request at


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