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Confluence acces for end-users



We would like to give access to our customers to some spaces in Confluence from inside our Corporate Application without the need to sign in again on Confluence.


We don’t want to use the anonymous access because we want to restrict access to our customers only.


Is there a way to do this?


Help appreciated


Thank you

2 answers

2 votes
Matt Reiner _K15t_ Marketplace Partner Sep 21, 2022

Another option would be to wait for the single-space guest feature that's on it's way. I don't know what sort of login requirements this will have.

Also, you could use my team's app Scroll Viewport to publish the spaces you want customers to have access to as a restricted help center.

You can either authenticate them using a SAML authentication provider or you can create and authentication token that you append to all links to the help center. So only people with the link can access the help center. For example: users can click "Help" links in your app that take them to the help center, but those are the only way to access it.

You could even embed the help site content as in-app help within your app, so users don't have to navigate away.

0 votes
Alex Koxaras Community Leader Sep 19, 2022

Hi @Jean-Louis PAOLI and welcome to the community,

Short answer is no. There are two ways to grant access to a space (as a whole):

  • Licensed user
  • Anonymous access

However, there is a 3rd option, which doesn't allow you to share a space, but individual pages. On every page, you should click the Share button, and then to create a public link. Share this link with the customer.

Keep in mind that customers from a JSM project which is associated with a KB on confluence, can see all articles (with no page restrictions).

And a final way is just to export the space and send it via email to your customers.

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