Confluence is the collaborative content hub that integrates both tools and teams, but we know not all teamwork happens inside the (sometimes virtual) walls of a single organization. Teams partner with other companies to build integrations, work with agencies to bring marketing campaigns to life, and bring in contractors and consultants to help get big projects over the line.
And now you can do all of that work without leaving Confluence! Single-space guests make Confluence the tool for your team's collaboration needs, no matter who is on the team.
We won’t bury the lead here, we know this is a very exciting, much-anticipated feature for Confluence users, so here are the key details for our upcoming guest beta* launch.
Who will get access to this beta?
Confluence Cloud Standard, Premium, and Enterprise customers.
What will you get?
For each paid user on a Confluence site, Admins will be able to add up to 5 guests for no additional cost. Total paid and guest users cannot exceed the current Confluence site user limit, which, as of publishing, is 35,000 users.
Each individual guest can have access to one space at a time
There is no limit on the number of total spaces that can be shared with guests
There is no limit to the number of guests that can be in one space
When will this be available?
The rollout starts October 1st and you can expect this feature on your site within a few weeks.
And now that we’ve got your attention, let’s dig into the details!
We’ve been exploring different ways to bring this functionality to life with our private Early Access Program because we wanted to get this right. We heard your Early Access feedback and have since made key changes to this offering. We built a solution that allows companies of all sizes and requirements to collaborate with guests. Confluence now not only reduces information silos by giving all teams a single place to collaborate but also reduces the risk of sharing sensitive information outside of your organization.
✅ Guests have no access to people directory or user information
✅ Guest access is fully restricted to a single space with no visibility into other spaces (except spaces that have enabled anonymous access)
✅ Visual Guest markers for internal users to easily see what content is shared externally
✅ Beta admin controls: If you choose not to add guests to your site, there are no experience changes for your users.
ℹ️ 2 Factor Authentication for guest users is coming soon! While it won’t be available for the beta guests, we know 2FA is important for guests and other unmanaged users you work with and we are actively building this functionality. If you’re interested in joining the unmanaged user security early access program, do let us know here.
The experience ✨
Reminder: This is a beta* experience! We want to hear from you and we’ve made it easy to share feedback directly in Confluence when the feature becomes available.
For Org Admins
Only Org Admins can invite a guest to Confluence. When inviting a teammate to a Confluence site, Admins will see “Guest” as an option along with “User” and “Product admin.”
Once a guest is invited, they can then be added to a space.
Once a guest is added to the site, any admin for the designated space can manage the space-level access and permissions for the guest the same way they manage permissions for other Confluence users.
For Confluence users
Confluence users within a space shared with guests will see two clear markers to alert them to the presence of a guest. While we think these markers are intuitive, as a best practice, admins may want to consider whether or not additional change communications from you and/or your admin team are warranted.
Within the page tree, permissions, and sharing dialogs, users will see a message that the space has been shared with guests. Each guest will have a “Guest” label next to their name when they interact with content within the space and anytime the guest is searched for or tagged.
Guests can only see and collaborate on content within their designated space. They will not see the people directory like a regular user and cannot change permissions within a space. They can, however, create pages, comment, and edit content within that space unless otherwise restricted at the user level by a space admin.
The single-space guest beta will roll out to Standard, Premium, and Enterprise customers over the month of October, but make sure to follow the Confluence Community for the official announcement when the rollout begins and an opportunity to submit questions for an upcoming AMA with the product teams behind the feature!
Happy Teamworking 🥳
*Use of Confluence External Collaboration is a Beta Version subject to Section 14 of the Cloud Terms of Service.