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Confluence Team Calendars CalDav not working in MS Outlook 2016

In the Confluence Calendars, if I select subscribe, via CalDav, the url is https://confluence.myfirm.com/ with no suffix. 

If I add this URL to Outlook 2016 -> Add Calendar -> From Internet, nothing happens. There is no hit on the Confluence Server.

Could you please advise how to get CalDAV support work in MS Outlook 2016?

In the email of May 9, Introducing CalDAV support in Team Calendars for Confluence, you have written "CalDAV support enables two-way syncing between Team Calendars and your calendar app. Now you'll be able to update Team Calendars events from Outlook, Google Calendar (Android), or Apple Calendar"

3 answers

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Answer accepted
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jun 07, 2018

Hi Jiri,

Can you confirm if you're using MS Outlook 2016 on Mac or Windows? What version of Team Calendars and Confluence are you using?

Regards,

Shannon

Hi @Shannon S

It's MS Outlook 2016 on Windows. The latest Calendars and Confluence version. 

Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jun 14, 2018

Hi Jiri,

Thank you for confirming.

I've created a support ticket for you since it seems your setup is supported, but as I am on a MacBook I cannot test it.

Someone from support will have a look at this and test it and reach out to you.

Regards,

Shannon

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Mary-Sara Camerino
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 04, 2023

@Shannon S  I know this ticket is from the way back time machine...    What was the fix? Same issue here.  Windows users can subscribe but Mac users can't from any MS product desktop nor web

THANK YOU

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