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Confluence Space for Service Desk Customers

How can I give customers access to a secure Confluence Space via the Jira service desk without the need for a confluence license. Anonymous access is not acceptable due to security considerations.

Is it possible to create a Confluence user and assign it to customer inquiries? Analogous to a database user.

Or any suggestions with Insight?

Best regards,
Juergen

1 answer

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Jack Brickey Community Leader Dec 08, 2021

you cannot. they would have to login as a licensed user. 

Thanks for your answer. Unfortunately not the answer I wanted. Is there no workaround for this?

Best regards,
Juergen

Jack Brickey Community Leader Dec 09, 2021

None that I’m aware of but you can scour the Community for any ideas.

Like Jürgen Janßen likes this

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