Confluence Search does not work properly

Elena Serdiuk
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August 17, 2023

Hello,

I faced an issue when Confluence Search does not work as expected. Even when I insert the name of the document, it suggests anything else, but not the necessary document. Yes, I know about the search by space. In the described case, it did not work as well. So, I tried to add filters - Space, Type (Page), Editor or creator (me) and it just says: 

 

"We couldn't find any matches for your search.

Try different keywords, fewer of them, or ones that are more general."

 

Really? It's the name of the document that consists of 2 words. Not saying about the search by some word.

Search performance is really poor and it affects all users. I get complaints from colleagues, so this is an issue that lasts for a few years by now.

Any solution, Atlassian? Probably, it should be enhanced?

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Dan Breyen
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August 17, 2023

Hi @Elena Serdiuk welcome to the community!  I took a quick look at Atlassian's Jira site and found a few issues that you may be experiencing:

CONFCLOUD-74084  CONFCLOUD-60013 CONFCLOUD-71670 CONFCLOUD-43551 CONFCLOUD-70052 

There may be some others out there as well.  If you see your issue, I would suggest voting for and watching it for updates.

Elena Serdiuk
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August 17, 2023

Thank you! I think it's not exactly my case, I will check if there are any similar cases. 

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Christina Chen
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October 22, 2024

I don't think this is solved, I have the same issue and the linked issues are different from what is described above.

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