Confluence Plugin install problem (License N/A)

I have these errors when I try to install some plugins :

2012-08-23 14:57:25,348 WARN [http-8080-6] [plugin.licensing.internal.LicenseRestrictionServiceImpl] applyRestrictions Restrictions Failed with the following errors This plugin license is for server Id: "N/A" - however the server Id of this system is: "B2XN-501A-1RPL-0ULX".

I had a problem before with Confluence License Key. By default my License Key was N/A (I don't know why) so I fix it following instructions described on this page : https://confluence.atlassian.com/display/CONFKB/Server+ID+Shows+as+$action.serverId+or+$action.sid. So now in my BANDANA Table and in my config.cfg.xml it's this serverid B2XN-501A-1RPL-0ULX but now I have some issues when I try to install plugins.

Have you some ideas ?

NB : we are using Confluence 4.2.6

2 answers

Hello there,

If you can confirm both confluence.cfg.xml file and the BANDANA table contains the correct server id then I suspect this might be something to do with the plugin you're trying to install, can you confirm this is happening to all plugins?

You might want to wipe out the content from the following folders:

* The _<confluence-home>/bundled-plugins_ folder
* The _<confluence-home>/plugin-cache_ folder
* The _<confluence-home>/plugins-osgi-cache_ folder
* The _<confluence-home>/plugins-temp_ folder
* The _<confluence-home>/bundled-plugins_language_ folder

This will discard any malfunctioning plugins.

Thanks Alyson !

I try that but when I do that and relaunch app, most of my plugins have dissapeared so I turn back. I think I have found the problem because after relaunch I have tryed to install others plugins as you said but someone hadn't exactly the same error.

After analyse and make a "df -h" on my unix server I found the problem :) Free space = 3MO :s. I think errors in logs was not the good errors (or was not catched correctly). I give more space and it solve my problem :)

Glad to hear that. =)

Indeed the error messages are a bit misleading here. In case you're using MySQL it is possible that your logs contains "MySQL packet size" errors. Anyway, good to hear things are working now!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

259 views 2 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you