Confluence Notifications never load

We have a migrated COnfluence 6.0 installation (Was on cloud, now local).  One of our users is reporting that Confluence Notifications never load for her.  In the error log, we see

2016-06-06 11:17:08,146 ERROR [http-nio-8091-exec-8] [] toResponse Exception thrown from resource
– referer: https://confluence.REDACTEDcom/plugins/servlet/notifications-miniview | url: /rest/mywork/latest/notification/nested | traceId: d71438658d5e6f39 | userName: USERNAME


This ticket ( ) says "there is corruption in the database" and the answer is to remove all the notifications for all the users.  This seems awfully heavy handed, particularly when we have several hundred users.  Is there a way to repair the notifications (or purge them) just for one user?

2 answers

0 vote
Steven Behnke Community Champion Jun 09, 2016

My initial thought would be to duplicate your instance to a test server and then try the workaround. If that fixes your issue, I would follow up with Support and try to find a more reasonable workaround. 

Getting the same issue in 5.9.12 How did you resolve it?

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Jul 10, 2018 in Confluence

We want to see the templates you've created in Confluence!

Hi Community, Jessica here from the Confluence Product Marketing team!  July’s community challenge is all about sharing pictures  — and as an extension of our first post on what ...

681 views 21 12
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you