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Confluence Login Loop

Jürgen Schmalacker April 27, 2014

I have a somewhat odd problem logging on to Confluence. If access Confluence using the IP (https://<ipaddress>:8443) it works. If I use the FQDN of the server (https://my.server.biz:8443) the website returns to the Login page instead of just logging in to the start page. Everytime it does this, it seems to be generating a new jsessionid. This only happens with Internet Explorer. Firefox and Chrome work fine. Where do I have to tweek IE to stop to get this to work?

3 answers

0 votes
Jürgen Schmalacker May 4, 2014

This is still not working. :-( I went so far as to setup a new Virtuel Win7 Machine and I still got the login loop. That tells me the problem must be in Confluence, since the Browser was completely new, without any cookies at all. I can't fathom what could be so different between IE and Firefox and Chrome. The Base URL doesn't effect this either. Perhaps there are other tweeks in Confluence, but I can't seem to find the right one.

0 votes
Florin Manaila
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April 27, 2014

Not sure if this helps, but you may want to try and delete the browser cookies (ctrl + shift + delete).

I've noticed this happening on all browsers and at least Confluence, Jira and FishEye. Every time this happens, I delete the cookies for that specific domain and all goes back to normal.

HTH

Jürgen Schmalacker April 27, 2014

I tried that, unfortunately, no joy. Thanks anyway.

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Andris Grinbergs
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April 27, 2014

Check if you have correct Server Base Url in General Configuration of Confluence.

Jürgen Schmalacker April 27, 2014

I changed the Base URL from the IP to the FQDN, but that didn't change anything. Thanks for the quick answer though!

Andris Grinbergs
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April 27, 2014

If you are using proxy server between IE and Confluence, try without it.

Try enabling/disabling "Compatibility view" in IE for particular URL.

Also - try testing from different computer.

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