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Confluence Cloud link to attachment not possible?

I'm using Confluence Cloud.

When I want to link some text in the page I am used to clicking on the link icon and then having a choice to link to attached files on the page.

This seems to be gone. All I get is pages I can link to, but no choices to select anything else. What am I missing? I checked the docs and they all say you can select Link > Search etc., but that does not show up in my page in edit mode.

I'm on a Mac and use Chrome latest.

14 answers

It's now January 2020 and the feature of linking to an attachment is still not fixed.  This is not an improvement, it is a degradation of what was a good product.  This is not an isolated instance, there are many, many more. At some point the pain will be become too great to use the product.  

It's now May 2020 and it's still not fixed.

Like # people like this

September and still we wait

Like # people like this

I am less and less impressed with Atlassian products the longer I use them.

Like Matthew Barker likes this

Absolutely crazy that this still has not been fixed. I cannot use the new editor without having this as core functionality.

Can you not do this already on the sever version? Therefore why's it not available on the cloud version? 

What we want is if there is a line of text, I want to be able to do select that line of text, click 'Add Attachment' and the attachment will be hyperlinked to that line of text and attached into the page.

I really thought this existed in the server version!

Can we get the name(s) of the most senior leader(s) who signed off on changing the editor without first making it feature-complete with the existing one? I'd like to hear their rationale.

Just found this out today as well. Absolutely unbelieavable.

I work in documentation where one of the most important principles is "single source" / "reuse". So I neatly sorted all my images on thematic file lists to include them in pages from there, and broke down my texts into small text snippets to include whatever I needed when creating a specific documentation.

Now I can't include pictures from my file lists any more, I can only include images I store in some dropbox (surely I want to set up yet another storage space for documentation resources when I thought I had Confluence for that ...) or have just uploaded recently (which also only leads to a duplication of the upload) - meaning I have to re-upload that to every page where I need it, and god forbid that I ever have to change it.

Plus, I can't justlink to any of my pages at any time like I could so far - I first have to visit it so it appears in the list of pages I can link to. Which makes putting together a documentation that needs to point to specific background information every now and then a very frustrating experience (and my documentation is small compared to what I know about some machine documentation with hundreds of modules ...).

All in all, I get the impression the planning for Confluence has been taken over by the Jira team or some other people from social media, and they think it is just another blog or whatever, and have no idea of how documentation is put together and what the requirements are.

Couldn't agree more Verena.

I don't see a reason to be so polite as others. Verena is right about everything. I guess there is some idiot behind this terrible idea to introduce "unusable improvements". Hope he is now fired and can not sleep at the moment. 

Just adding a 'plus one' to the many complaints above. Atlassian: you say you're listening, but there's no evidence of that unless you actually DO something with the feedback. The new editor and lots of other UX changes have been awful.

This is unbelievable.. 

I really hope that some incompetent managers will be fired!

Crazy old game when the latest and 'greatest' is years behind the old tool. First message in this chat is just over 12 months ago. Anyone listening?

Fix linking!

This is such a backwards step. I thought I was being stupid not being able to figure out how to 'save as a link' the docs I was dropping on a page. It has taken me 90minutes to figure out how to do this and achieve the result I was hoping for. 

I had 6 docs to drop on, and would've been able to do this in a couple of minutes before, For each one before: 3steps: drag & drop, right click, save as link. When done Publish. Now I think I figured out it took me 12 steps each and some typing and back and forth. Probably a couple of minutes per file.

It absolutely sucks, so much so I've decided to leave the ugly boxes for each file on another page.

Atlassian - get a grip!

This is really disappointing, not to be able to link an attachment ... Shame on you Atlassian!

I solved it by copying an "old" page which uses the "old" editing features.

I hope Atlassian will attend this.

0 votes
Diego Atlassian Team Apr 08, 2019

Hello there!

Currently, Confluence Cloud has been relaying a new editor called the Fabric Editor.

The documentation points to the previous editor, TinyMCE. You can check more information about our new editing experience here!

Confluence Editing Improvements

Try out the new editing experience

The new editing experience: we're listening Edited

We do have an issue reported here:

CONFCLOUD-65640 | Cannot add link to image in Fabric Editor

We can still workaround this by uploading the files using this procedure:

  1. Enter Edit mode
  2. Click File & Images icon in the toolbar
  3. Upload your file / Select from recently uploaded
  4. Publish the page

Also, we can use the Attachment Macro and show the attachments on the current page.

Let us know if this helps you out Ron! Looking forward to your reply.

Funny how a post about missing features is answered with a link to 'Confluence Editing Improvements'.

I have been using Confluence for a few months and it seems like every week I find myself searching for a feature I'm sure was there before but has gone missing for some reason (linking to attachments, linking to undefined pages et cetera).

With these features missing or becoming less intuitive, working in Confluence is slowly becoming a cumbersome experience...

Like # people like this

The problem with the workaround is visually it creates this ugly block tile to represent the file and there's no way to change the view of that.

If what you want is just a link (with whatever text you want) to the attachment:

A better workaround, which is pretty annoying is to save the page, use the 3 dots in the upper right corner to go to the "attachments" area.  Upload your attachment, then right-click on that and obtain the actual link to that attachment.  Then go back and edit your page, highlight the text where you want a link, click the link and paste in the copied URL for the attachment.

And just for the record, I agree that this Fabric Editor is a significant downgrade in the ease of using confluence. It also won't let you create a child page in an inline way like you used to be able to do by typing [

Like # people like this

I agree with  Brian C above. This is one of many drawbacks to the new fabric editor. The learning curve from old to new is steep and in many cases core features that improved efficiency are removed/non-existent.

Like # people like this

I suffered the same problem and found myself here looking for the easy way. Then went to find my own way round it. What I ended up doing was publishing my page as was (link not going where I wanted it), going to the attachments page via the elipses on the page, and taking a copy of the file location link (right click in Firefox and select copy link location). Once back in edit mode on the page I pasted the https:// stuff I had got on the clipboard, and once published it behaved like the old version, asking me if I wanted to download my attached file. Certainly not the ease of use I had hoped for in a new version. I am much more interested in fast and easy over pretty and complicated.

Like # people like this

I agree with Brian and Jeff - the new editor is so frustrating and a significant downgrade from the old one.  The dumb way we now have to work around to get a link to an attachment is crazy.  It seems like dumb-and-simple is the new design pragma. At the very least, if you want to hide the complicated stuff, just put a  "advanced" option under the ellipsis menu and put all the tough stuff under there.

I'm paying for Confluence and I moved my company to it because I wanted features. If pretty UI was my primary need, I would have gone with Notion. You (Confluence) folks need to decide who you are designing your software for and increasingly that does not seem to be other software developers.

Like # people like this

I have the same impression as others here on this page - Confluence is getting worse and worse. Attaching files and putting links to them on the page was heavily used in my company, please give us back this functionality!

Like Mark_Hubbard likes this

Here is another workaround: create a new page by copying an old one, then Atlassian allows you to work with the old "editing experience"

I get iterative development... but I have not experienced this bad of a downgrade in ease of use in a long time.  This is like the New Gen projects, which are seriously lacking. cmon

Like Trevor Vella likes this

This doesn't work, Diego.

My team attach PDF files to the wiki pages and use the built-in PDF viewer for review and commenting, a great tool to collaborate on the PDF files. Now with the workaround you suggested, we have no way to get to that built-in PDF viewer. If I just insert the link to the attachment, or use the Attachments macro to show the list of attachments to the page, people clicking on the link just download the PDF locally, no way to collaborate online anymore. This is a serious step backwards and completely breaks our doc review workflow. What can we do to fix it?

Funny thing is that the function still works with pages created in the past. If I edit them and try to insert a link, I get the good old dialog that allows me to link to an attachment, and PDF viewer function works as the result. But we just cannot get any newly create page to work the same way. So for now we workaround this by always make a copy from an old page. But man that is stupid, and I am never sure how long this will keep working. You guys may decide to kill off the workaround anytime with this kind of decision making.

Like Mark_Hubbard likes this

Still the same problem for me in February 2020. Sad, so sad...

Like # people like this

This is killing me. 

Like # people like this

It's really terrible that I can't upload an attachment and just have it linked without jumping through a bunch of hoops.  The big block that it creates when you attach a file is not something that I would EVER want it to do...

Like # people like this

Me too.  By the way: here is what popped up when I clicked on the link icon in this comment box (so Atlassian still recognizes that this is what people are expecting)

insert_link.png

I found this by accident today.  I was importing a  MSWord document to make into a page. Which was all OK.  I then wanted to insert a document into the page just created.  The "Insert files and images" menu was different to the standard one but it did the job.  After that it inserted the document which came up as an icon and then by clicking on the icon it also offered me to view as a link.  So what I did next was to import a blank MSWord document (with minimal text - just a title) so as to make a page and then inserted my file as mentioned above.

Seems to work.!

This works because the Word import results in a page based on the old editor. You can achieve the same thing by copying an existing page based on the old editor or choosing the old editor from the list of templates (assuming it's available in your site). If Legacy editor page is not available in your site, you should be able to enable it by talking with your admin or contacting support. See here for details about new vs. old editor: https://community.atlassian.com/t5/Confluence-Cloud-articles/Change-to-your-content-is-in-your-hands/ba-p/1324476. I use the old editor exclusively and don't foresee that changing any time soon.

Annotation 2020-04-14 081752.png

I don't have the legacy editor but will make a request to support. Many Thanks for the info. 

Should be straight-forward but isn't. I faked it out. 

How to link an attachment in Conflluence

 

Click the … to add the attachment

Copy the .url from the attachment

Open the page to edit it.

Click the link attachment (or cntl-K) and add whatever it’s defaulting to (will edit the link after)

Right click to edit the link, paste the .url from the attachment and enter.

Right click again to edit the link, and change the name of it to whatever you want.

0 votes

This seems a little crazy. Overall the new look and feel of the editor is pretty terrible but I can get by with the ugly tables and overall lack of formatting options however this is by far the worst I've found so far. T-T

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