Confluence Cloud REST API Basic Authentication - some users can't authenticate Edited


We are trying to access a resource using basic authentication. It's a script to update a content of a page.

Our users are managed by G-Suite.

We can do that using old users, but not with new ones (we get 401 Unauthorized).
There is nothing wrong with the URLs. Using CURL with one user works, but not with the other. 

Not only that, all users can access the UI and perform standard operaions.

Does anybody have the same experience ?

Is there any additional setting to apply to the user ?

1 answer

Problem solved - for other people who might face the same situation:

Apparently, logging into any Atlassian app and changing the password once - solves the problem.

For some reason, after changing the password, the user becomes eligible for using the REST API.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Friday in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

278 views 11 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you