It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Confluence - Cannot export Word format - ERR_INVALID_RESPONSE



I need a little bit of help as I cannot export a confluence page in the word format with the build in function.


I can export into the PDF.


The error of the browser is : ERR_INVALID_RESPONSE


Can somebody point me in the right direction as i cannot figure out what's the problem.



1 answer

Hi @Albert

Can you please tell the version of Confluence you are using and share the screenshot of the error message ? Are you getting the error in all the browsers or any specific browser? If you are getting any error message in the logs file, then do share it here. 

Amith Mathur

Hi @Amith_Mathur__Appfire_ 


I'm using 5.9.10 - confluence server.


I'm getting this error in all the browsers. See attached screen.


I have the same issue on some page in Conflucence Cloud

Hi Eric, unfortunately, i didn't solve the problem yet.

As far as i could see until now, it's not related to browsers; it's about the code/template you are using on that page.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Confluence

What project did you transition or start on Confluence with the shift to remote work?

It’s been great to hear from fellow users over the last few weeks about the best tips and fun moments you’ve had working on Confluence since the transition to working remote. I’d love to keep the c...

158 views 3 8
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you