Confluence Analytics exclude IP range

[Robert Hellmann]

Hi Community,

we are using an internal search engine, indexing via REST and crawling confluence pages for thumbnail generation.

Is there a way to exclude those crawls from a single ip or range from contributing to the view count in confluence analytics? (It is distorting the message)

Thanks and regards

[Pramodh M]

Hi @Robert Hellmann 

It's the range of IP addresses! (https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products)

Have you been able to resolve this?

Let me know 

Thanks

[Robert Hellmann]

Hi Pramodh,
this applies only to Cloud. We are using Confluence DC 7.13.
So we are still looking for a solution.

Thanks and regards,
Robert