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We have a JIRA and Confluence server installed on the same machine. For about a year we've used the internal user management systems for each. I would now like to transition to using the JIRA user management system for both.
I followed the instructions for Connecting Confluence to Jira applications for User Management
However, I receive the following error after I click "Test Settings" in Confluence's Configure Atlassian JIRA Server. I made sure that the JIRA user server has an entry for Confluence, and I've tried both the local (127.0.0.1) and the public IP.
Configure Atlassian JIRA Server - Confluence Connection test failed. Response from the server: com.atlassian.crowd.exception.ApplicationPermissionException: Forbidden (403) Encountered a "403 - Forbidden" error while loading this page. client.forbidden.exception Go to JIRA home
Searching for previous solutions brings me to this page.
I followed the instructions, except I don't understand "configure http://127.0.0.1:port/context_path on the "Server URL" settings." What is "context_path"?
Configure Atlassian JIRA Server - Confluence Connection test failed. Response from the server: The following URL does not specify a valid Crowd User Management REST service: http://127.0.0.1:8080/rest/usermanagement/1/search?entity-type=user&start-index=0&max-results=1&expand=user
I can provide screenshots if necessary.
We have a URL mapped to the public IP of the server that JIRA & Confluence are installed on. Is that what you mean by path used to access JIRA?
We are running Linux.
I'm not sure on the proxy and firewall questions. I've reached out to the person that runs the server to ask.
Couple of things to check as this does not sound like a network/proxy/firewall issue.
I am hoping that you just missed white listing your application or the JIRA user server is not configured correctly.
First, I want to thank you for working through this with me.
Second, I double checked, and all of the steps you suggested were done correctly.
Finally, I have actually gotten it to work, but the solution is incredibly confusing to me. The IP that I use when I set up the JIRA user server (Admin > User Management > JIRA user server) is the IP that we use to access JIRA and Confluence (mapped via a URL, of course). When I change the IP to X.X.X.* then my error goes away. Why would this wildcard get rid of the 403 error message?
I'm running jira as cluster for 2 nodes.
I'm using the following config for jira user server.
I added the 2 IPs of the 2 server nodes (.4 - .5) as follows in the IP addresses section:
And also I can confirm that the url that I access confluence from is whitelisted (already done successfully the application link between jira and confluence).
But the following error persist while testing:
Connection test failed. Response from the server:
com.atlassian.crowd.exception.ApplicationPermissionException: Forbidden (403) Encountered a "403 - Forbidden" error while loading this page. client.forbidden.exception Go to Jira home
Waiting for your kind response and help.
Thank you in advance.