Comment section being defaced in IE9

Hi.

I am having a strange behaviour in two spaces on the comments section. It is taking to long to be shown after the click (about 30 seconds) and when it is active all the buttons are defaced, as I illustrate below.

image2015-2-18 9:50:48.png

I don't get any errors on the log and I cannot really place when or after what this started happening, but it was ok before. We just got this issue on the second space last week (in production) and it was working fine before.

We are using Confluence 5.5.2 with Internet Explorer 9 and Firefox ESR 31.4.0 (on this one everything is ok). It works on the most recent versions of IE, so I think this problem is specific to 9.

Is this known to you?

Thank you.

 

4 answers

1 accepted

This widget could not be displayed.

Hi. Sorry for the late reply.

We upgraded Confluence to version 5.6.6 and we don't have that issue any more.

Just not to leave your questions unanswered, in case you meet someone else that might have the same problem:

  1. there were no browser errors on those pages
  2. it was on everyone's IE9
  3. we are using the RefinedWiki Original Theme with a custom design on our application. It is applied to all spaces, but only those two had the problem and it was on every page.

Thank you.

This widget could not be displayed.

Can you check, if there are errors in the browser? Just press F12, reload the page und then add a comment.

Will try it tomorrow, Thanks for the feedback.

This widget could not be displayed.
Davin Studer Community Champion Feb 18, 2015

Also, Is it happening on everyone's IE9 or just yours?

It's on everyone's IE.

This widget could not be displayed.
Brian Tom Atlassian Team Feb 23, 2015

Hey there Vitor, is there anything special about the two spaces that exhibit this problem? For example, do they have a custom theme? If so, does disabling the theme have any effect?

Also, does every page within those spaces exhibit the same problem?

 

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published yesterday in Confluence

Add-on evaluation with confluence templates

Atlassian market place contains number of Apps/Addons which improves the capability of out of the box Atlassian products. It is good to follow a plugin evaluation process before install add-ons. So t...

34 views 5 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you