Comment section being defaced in IE9


I am having a strange behaviour in two spaces on the comments section. It is taking to long to be shown after the click (about 30 seconds) and when it is active all the buttons are defaced, as I illustrate below.

image2015-2-18 9:50:48.png

I don't get any errors on the log and I cannot really place when or after what this started happening, but it was ok before. We just got this issue on the second space last week (in production) and it was working fine before.

We are using Confluence 5.5.2 with Internet Explorer 9 and Firefox ESR 31.4.0 (on this one everything is ok). It works on the most recent versions of IE, so I think this problem is specific to 9.

Is this known to you?

Thank you.


4 answers

1 accepted

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Hi. Sorry for the late reply.

We upgraded Confluence to version 5.6.6 and we don't have that issue any more.

Just not to leave your questions unanswered, in case you meet someone else that might have the same problem:

  1. there were no browser errors on those pages
  2. it was on everyone's IE9
  3. we are using the RefinedWiki Original Theme with a custom design on our application. It is applied to all spaces, but only those two had the problem and it was on every page.

Thank you.

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Can you check, if there are errors in the browser? Just press F12, reload the page und then add a comment.

Will try it tomorrow, Thanks for the feedback.

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Davin Studer Community Champion Feb 18, 2015

Also, Is it happening on everyone's IE9 or just yours?

It's on everyone's IE.

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Brian Tom Atlassian Team Feb 23, 2015

Hey there Vitor, is there anything special about the two spaces that exhibit this problem? For example, do they have a custom theme? If so, does disabling the theme have any effect?

Also, does every page within those spaces exhibit the same problem?


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