Cloud-based application to "talk" to On-Premise JIRA Service Desk and Confluence

Question

Using Atlassian APIs, what are the requirements for a Cloud-based software to connect and transact with on-premise instances of JIRA Service Desk and Confluence?

Our JSD is behind a firewall and may be accessed publicly with a username and password.  On the other hand, Confluence is for internal use only.  A client logging in must be within the company network or VPN.

Thanks in advance for your inputs.

Valentin Bajrami_1pb0la · Answer

@Jack BrickeyThe question is clear I think. How would Atlassian API solve this when traffic (on network level)  is blocked?  We are having the same issue. The only possible way we see is to allow a range of IP-addresses used by *.atlassian.net  and add those IP's or IP-ranges in our ACL.  API is on top of HTTP and thus an application layer.

Jack Brickey · Answer

Here is a good place to start - Atlassian APIs