Hello there,
I tried looking this up, but was unsuccessful as I didn't really know how to phrase the question. Here are the details:
I'm a site admin for our cloud instance, so I imagine I should be able to make whatever change necessary from your impending solutions :)
Thanks in advance!
I suspect something might be wrong with your email system. Jira has no knowledge or understanding of email aliases - it simply fires the email off to the address its been given.
If you're getting emails from it ok on the old address, then it's able to send, so it must be the aliasing on the email server.
Thanks Nic - I'll check internally here to see if there is some sort of filtering going on. Never thought of that.
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