I grant the users of my Confluence installation access via delegated LDAP authentication, which worked fine. After a while an user changed his password and forgotten it. Unfortunately the users has no given email address.
How can I give him access again?
Since you're using LDAP, you can reset the user's password directly there. Confluence will always check the password in the LDAP, no password is stored locally in Confluence, so that once the user enters the new password, it'll be able to login again.
First you should keep a track on user password expiration reminder via some tools as if a user password is going to expire it will give an alert in a day before
also try out Identity and access managment tool so that a user can change/reset their password by own or delegate the permission to their co workers as well it will ease you work also as an admnistrator in case take a look at this utility :
Hi my Community friends! For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs