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We just enabled the Questions app for Confluence Cloud and are testing it. The app page on the Confluence Marketplace says that you are supposed to be able to up vote and down vote answers to questions. However, after much testing and searching, there seems to be no way to do that.
Is it because we're using the Cloud version, or am I missing something?
Hello @Brandon Grieve
This option is not showing for you when you click inside a question?
Those are the options to down or upvote, when you click on Questions in your left sidebar.
Even if you don't have enabled the permission to up ow downvote, the up and down arrows for votes, should be displaying next to the question.
If you are able to see it, but is not being able to vote and it returns a message Unauthorized Action, it is because the add space permission for the app wasn't added yet.
To allow votes and downvotes for the App, you can go to the Space Settings > Space Permissions > Apps.
For voting and downvoting to work, Questions for Confluence needs at least View and Add permissions, but you can grant the add-on the Delete permissions as well, if necessary.
If that is not the case though, and the option like in the screenshot is not showing at all, please let us know.
Thank you for checking there.
That is pretty weird, Brandon.
When you click Questions in the left sidebar and see all the listed questions in the space, when clicking in a question link to answer it, you should be able to see the vote option and able to see it for the answer, to vote for the answers:
Could you confirm with us which browser are you using?
Also, please try the following steps:
If that doesn't work, we may need to look into your site and space, to see what could be going wrong there.
For that, we would need you to ask your site-admin to raise a new ticket on your behalf at https://support.atlassian.com/contact/.