Cannot remove page restriction as space admin

Hi Everyone,

when navigating to Space Admin -> Restricted pages I try to remove restrictions. When I'm clicking on the padlock on the right hand side against the page I get a message: "You do not have permission to view this page. Request access below, you will receive an email when you've been granted access." and there is a Request access button there.

I am a space admin here. How can it happen that I can't remove any of the testrictions in that space?

We have Confluence 5.6.6.

Please advise!

 

Thanks,
Rumi

2 answers

Hi Rumceisz,

Got to Permissions and click the Restricted tab.  From the Restricted tab you can click the lock icon and remove the restrictions from that page.

Regards,

Kay

Hi Kay,

this is what I did and it did not work!!!! I navigated to the Space Admin -> Restricted pages and I clicked on the padlock and I got the message: "You do not have permission to view this page. Request access below, you will receive an email when you've been granted access." and there is a Request access button there.

I have this exact problem using Atlassian Cloud.  Site and Space Admin are unable to unlock restricted pages.  The pages came from a site import and none of the users from the old system are valid in the cloud, so run as user support doesn't work either.

You could go to user administration and "Login as" a user that has permissions then add yourself to the restricted page.  

 

Apparently having the ability to restrict page view within a Space from administrators is a "feature"

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