Cannot login to confluence cloud

[Steffen Kirschke]

After a while, tried to log in to my free instance of confluence cloud as the site admin. (There are no other users)

I git a message, that my login should be verified by the site admin; I tryed to login as the site admin.

Shortly after, I got a mail which asks for verification, sent to the mail.

When clicking on the link there, I got a page, that tells me, that the authentication request has been sent to the site administrator.

That's where I am stuck now...

I have to login as site admin to approve, that the site admin may log in, and them I am told, that the site admin already got a request .....

Where have I been stupid? Had anyone else the same problem and knows how to fix?

Thanks and best regards

Steffen

[Jack Brickey · Accepted solution]

Hi @Steffen Kirschke ,

by chance are you logged into another Atlassian account for a different instance? If so log out completely then retry with your free instance using the account you use to access the free instance. You can also use a different browser where you are not logged in. This may or may not be the issue but something to try.

[Steffen Kirschke]

Actually, you're right.

Maybe, because it was monday, my brain was still switched off.

In Germany, we say: "Ich sehe den Wald vor lauter Bäumen nicht" / With all the trees, I cannot see the forrest.

Means something like, it cannot be the obvious....

Thanks and best regards

Steffen