Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,297,149
Community Members
 
Community Events
165
Community Groups

Cannot download Attachments

Hi Team,

We are not able to download the attachments from the Confluence server (version 6.13.0)

We found out that the attachments are missing from the attachment folder in the file 

system.

Is there any possibilities to get back the attachments?

Please find the attachment.Confluence pic.PNG

Can you please help me with this?

 

TIA,

Tirupam

1 answer

You can try to list all of the attachments from the space (if this is available in your Confluence version): https://confluence.atlassian.com/doc/space-attachments-macro-278693110.html

You can check trash in space settings, maybe it was removed by accident.

Or check if those files are available in some previous backup of Confluence or Server data

Also you can try to reach our to Atlassian support: https://support.atlassian.com/ 

Hi Lukasz,

Thank you for the reply.

We have checked the trash also, But there are no attachments.

We are able to see the attachments under the Attachments List in the respective spaces.

But we are not able to download them from the list.

Please find below the screenshot.

Confluence pic2.PNG

Thanks,

Tirupam

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Confluence

Confluence: Where work and wellness meet

Feeling overwhelmed by the demands of work and life? With a 25% increase in the prevalence of anxiety and depression worldwide during the pandemic, for most of us, it’s a resounding yes . 🙋‍♀️ ...

1,087 views 20 29
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you