Cannot access Confluence outside of internal network

I've setup confluence on a server in my company's network. I've configured our DNS to point to the site and everything works on our internal network (inTRAnet), but the site is not available outside of the building.

Is there a specific set of steps I need to follow to make the site available from outside our network (the inTERnet)?

As soon as I can resolve this problem we'll be buying our Confluence license.




1 answer

This widget could not be displayed.

Hi Mike.

It is very difficult to thorubleshoot this without any further information. You may want to contact Atlassian Support if you noeed some help.

In Confluence, check the server base URL matches the one you use to access Confluence.

Also make sure your request coming from internet can reach your server with a network sniffer.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 17, 2018 in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

554 views 7 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you