Cannot access Confluence outside of internal network

I've setup confluence on a server in my company's network. I've configured our DNS to point to the site and everything works on our internal network (inTRAnet), but the site is not available outside of the building.

Is there a specific set of steps I need to follow to make the site available from outside our network (the inTERnet)?

As soon as I can resolve this problem we'll be buying our Confluence license.

Thanks!

Michael

205.547.0122

1 answer

Hi Mike.

It is very difficult to thorubleshoot this without any further information. You may want to contact Atlassian Support if you noeed some help.

In Confluence, check the server base URL matches the one you use to access Confluence.

Also make sure your request coming from internet can reach your server with a network sniffer.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

355 views 20 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you