Can you audit how often an admin (using default functionality) has logged in as another user?

 

4 answers

Hi @Ted McClellan

There is currently no auditing available through the User Management UI. When an admin logs in as a user, an email is sent to that user as long as they have previously logged in (otherwise we assume it is part of setting up an account), and that can be used to provide visibility into the feature.

If that isn't sufficient for your needs, you can raise a feature request at https://jira.atlassian.com/projects/ID

Hope this information helps!

Jeremy

Unfortunately, there is currently no audit log exposed in Cloud admin and no easy way to find this info. It is available in the application logs for a limited time period but these logs are not accessible to admins. Do note, however, that when an admin logs in as a user that user will receive an email to let them know (all of this is documented in Log in as another user).

If you need access to this info on an ad hoc basis please contact Atlassian Support, who will be able to assist.

0 vote

What add-on are you using to enable the user switching?

I don't believe that they are talking about a plugin, I believe that they are talking about this feature: https://confluence.atlassian.com/cloud/log-in-as-another-user-776994835.html And it's a good question. I'm not even sure.

Adam Barnes Atlassian Team Jan 18, 2016

User switching can be done in Cloud as well as customers using Crowd as their identity platform.

Another reason not to use Cloud.  User impersonation is a dreadful idea that really should be taken out and shot (unless every single action is logged and reported to the impersonated user)

0 vote
Adam Barnes Atlassian Team Dec 13, 2015

This is currently under consideration as part of https://jira.atlassian.com/browse/CONF-6960.

I will update on the status when the result is known.

Adam Barnes Atlassian Team Jan 18, 2016

The functionality that provides user switching is part of our identity platform and not directly in Confluence. As such, audit logging is not automatically implemented for user switching. I have raised the following request for this functionality. ID-6171 - Audit log of 'Login as another user' in Confluence

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

2,933 views 27 12
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you