The short answer is that JIRA and Confluence use very different notification scheming, and as such, they will not inherit these settings from each other.
That said, if you use an '@mention' in Confluence, the mentioned user will, by default, receive an email notification. Are you seeing different behavior?
Hope that helps!
Yes, I am! I've read that we need to have a plugin called "Confluence Mentions Plugin". It seems that it is default when installing Confluence but I checked on "manage add-ons" and I've not found this plugin installed.
Besides, I searched it on Find new Addo-ns and I do not found it there too.
Do you have any tip?
That's odd! It should definitely be installed by default. I assume when you're searching for the plugin, you're filtering them by 'System' plugins, right?
Also, as for behavior, when you're adding a comment and you attempt an @mention, does a context window pop up that attempts to autocomplete the username?
What version of Confluence are you on, also?
That's so odd....I guess the next place I'd look is the mail queue, (General Configuration -> Administration -> Mail Queue), and see if anything is stuck in there. Then maybe check your mail server itself to see if the notifications are even hitting it. Maybe there's a chance they're being marked as spam and being filtered? Bit of a long shot, but it's a possibility.
And during all this I'd also tail the catalina/confluence log to see if there are any odd errors being generated when adding a comment with a mention.
I know there were a couple bugs a long while back that were keeping mention notifications from being sent, but they were fixed long before the version you're on. :/
More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs