I want to add user Sebas Wijnen to a restricted page. This page may only been seen by him or me. I'm the sys admin. It contains the passwords for our production server.
The users aren't loaded for the selection, but the user is known within Confluence. We also user Jira and BitBucket. Jira manages the user roles.
Why aren't the users displayed? Jira and Confluence use OAuth and are connected.
This apparently still happens on occasion. I figured out how to fix it. This is a classic windows trick - re-saving the properties.
Go to user management - edit the users groups, add the user to an arbitrary group and press save then remove user from arbitrary group and save. (you may be able to simply edit groups and press save to fix)
You should be good to go now.
Wow, over a year later, and this issue is still happening. We are using Jira version 8.7.1 and Confluence Version7.3.2 and we have exactly the same issue. Trying to add specific users to restricted spaces, they just don't appear in the search drop down:
Yet the user exists under Confluence User Management, and has logged items in Jira:
Anyone got an answer to this yet - I tried the add / remove groups trick someone mentioned but it didn't seem to let me add a group, I could only remove and re-add.
I did manage to load some other users, but not all.
The permission schemes I use is the default one. The default that's shipped with the installer.
No error in the logfiles.
This is the API call:
Response (HTTP 200 response):
I submitted a ticket to my urban development helpdesk and was told that the reason I wasn't able to add my user was because he wasn't added to the confluence users group in crowd directory. The helpdesk admin had to add the user. Once the user was added to crowd, I was able to add the user to restricted pages.
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