Can no longer print a confluence page from the browser

Peter Priestley February 27, 2024

Using the browser Print function in Chrome, a Confluence page will print all blank (apart from the page header and footer).   If the print option 'background graphics' is checked, the page content prints but with a grey screen covering the whole page.

I'm aware you can export to pdf and print, but that uses a font that might be readable on the screen, but is too small when printed.

The browser Print did work until recently.

2 answers

0 votes
Ollie Guan
Community Leader
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February 27, 2024

Hi @Peter Priestley ,

I'm not sure what the browser printing issue you mention is, but you should be able to adjust the font size in the PDF and try printing it.

0 votes
BHUSHAN PATIL
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February 27, 2024

Hi @Peter Priestley ,

You can try the following steps:

  1. Delete your Chrome browser's cache.
  2. Reset Chrome browser settings to default.

If these solutions do not work, Uninstall and reinstalling Chrome can help resolve printing issues caused by corrupted installation files.

Regards,
Bhushan

Peter Priestley February 28, 2024

Thanks.

I can reproduce the problem on multiple computers - in fact I can't find any that work.  The problem also happens with Microsoft Edge browser.

Brendon Smith
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April 3, 2024

I have the exact same problem and really need to get this sorted. Any progress o nyour end Peter?

Peter Priestley April 7, 2024

No change here Brendon.  - I still have the issue.  I think it needs to be escalated somehow - I doubt if Atlassian actually listens to this community.

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