Can create but not edit a page

I am using Confluence as an administrator for the first time (I am a happy user of Confluence for another client and have now recommended Confluence to another client).  I created a new "knowledge base" space and created a page in that space.  The page created fine.  Now I want to edit it, but when I try to edit the page, all I get is a blank editor, and none of the controls (on the ribbon) work.  If I save the page while in the blank editor, I will lose all my content (I know, because I did it once!).  I am an administrator of the site, and there are no restrictions on any pages.  Why can't I edit my own page?

By the way, I can't edit the top-level knowledge base page either (also get a blank editor)!  What the heck?

Dennis

1 answer

0 vote

Hey Dennis,

I suggest opening a ticket with the support team at https://support.atlassian.com/ in order to investigate your issue. If the problem was related to Permission settings, you'd receive a message warning that.

Cheers,

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Jul 10, 2018 in Confluence

We want to see the templates you've created in Confluence!

Hi Community, Jessica here from the Confluence Product Marketing team!  July’s community challenge is all about sharing pictures  — and as an extension of our first post on what ...

902 views 23 12
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you