Can create but not edit a page

I am using Confluence as an administrator for the first time (I am a happy user of Confluence for another client and have now recommended Confluence to another client).  I created a new "knowledge base" space and created a page in that space.  The page created fine.  Now I want to edit it, but when I try to edit the page, all I get is a blank editor, and none of the controls (on the ribbon) work.  If I save the page while in the blank editor, I will lose all my content (I know, because I did it once!).  I am an administrator of the site, and there are no restrictions on any pages.  Why can't I edit my own page?

By the way, I can't edit the top-level knowledge base page either (also get a blank editor)!  What the heck?


1 answer

0 votes

Hey Dennis,

I suggest opening a ticket with the support team at in order to investigate your issue. If the problem was related to Permission settings, you'd receive a message warning that.


Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Feb 06, 2019 in Confluence

Try out the new editing experience

Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...

1,030 views 51 8
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you