CQ installation problems - add-on says it's installed but it is not accessible.

Hi there

I'm trying to reinstall CQ after a full Confluence reinstall and am having trouble. The add-ons manager is telling me that it has been installed but the Get Started link is giving me a 404.

The installation recognises that there is an existing licence key so perhaps the process is different in this case?

Any help greatly appreciated.

Thanks,

Richard

2 answers

1 accepted

Hi, if I remember correctly the 404 it's because the Get Started link takes you to a documentation that it's no longer where it was.

The problem could be because you have to clear the plugin cache, try this:

https://confluence.atlassian.com/display/CONFKB/How+to+Clear+Confluence+Plugins+Cache

Thanks Ramiro, clearing the cache along with resolving some issues where questions had lost their authors has fixed the issue.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

377 views 20 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you