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Bug with the 'enter key' - how can I fix that?

Suze I'm New Here Feb 17, 2021

Every time I press the 'enter' key, Confluence just freezes. It doesn't matter how long I wait, what browser I use, what keyboard I use or anything!!

 

All I can do when it freezes is refresh the screen, and then it comes back to the screen, but.... I still can't add a line. So as long as I don't have to, it kind of works, but when I press enter, I loose everything I added. 

 

This way, the tool is completely useless to me, but I can't ding any way to fix it...

 

Please help me!! Best regards,

Suze

1 answer

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G subramanyam Community Leader Feb 17, 2021

Hi @Suze welcome to the confluence Atlassian community forum.

May I know if you have any confluence updates pending? 

Your query seems like a bug. It is working fine for me both on laptop, desktop and in remote system. 

Request you to raise a service ticket on this link: https://support.atlassian.com/contact/#/ and share your findings.

Suze I'm New Here Feb 17, 2021

I use confluence in the webbased version. Should I update anything there? My browsers are fully updated. Or maybe I should download the app and use it from there. Is that possible?

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