Hello, had space at confluence ABC which was linked to jira XYZ.
ABC got deleted permanently by accident. I restored ABC space from XML export I had taken. I have imported XML and also associated with Jira project while importing
issue is all the links in confluence takes me to jira but now since URL of this imported space is changed. All the links in Jira are broken. Can you please suggest what can be done?
Thanks,
Naziya
To re-establish the connection between Confluence and Jira, start by updating the Application Links.
Access Confluence administration and navigate to the "Application Links" section.
Review and update the existing link to Jira, deleting the old link if necessary and creating a new one with the correct URL.
Configure the authentication method, with OAuth being the recommended option.
Finally, test the new link to ensure it's working properly. This crucial step restores the foundational integration between the two systems.
More reference available in the below article.
After a successful server to cloud migration URL links are broken in the new cloud instance | Confluence | Atlassian Documentation
Regards!
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The issue you're facing is due to the change in the Confluence space's URL after restoring it from the XML export. Since the URLs have changed, all the links in Jira pointing to the old Confluence space URLs are now broken.
Here are some steps you can take to resolve this:
To re-establish the connection between Confluence and Jira, start by updating the Application Links.
Access Confluence administration and navigate to the "Application Links" section.
Review and update the existing link to Jira, deleting the old link if necessary and creating a new one with the correct URL.
Configure the authentication method, with OAuth being the recommended option.
Finally, test the new link to ensure it's working properly. This crucial step restores the foundational integration between the two systems.
More reference available in the below article.
Regards
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Restoring a Confluence space from an XML export can cause integration issues with Jira due to URL changes, resulting in broken links.
To resolve this, update Confluence links to reflect the new URL and run the Jira Macro Repair Tool. Access this tool at - <YourSiteName>.atlassian.net/wiki/admin/jim-validator/view.action
Solved: Broken link between Jira Server and Confluence Clo... (atlassian.com)
By taking these steps, you'll ensure seamless integration between Jira and Confluence.
Additional help articles can be found here - Solved: Links broken after server rename (atlassian.com)
Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards
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Thank you @Humashankar VJ .
Above link took me for JIra macro validation. I have repaired all the macros. Please see the screen 1 . However Jira has confluence URLs which points to older space which got deleted so all the links have can not find link.
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As a result, all these links are broken and cannot be found is what the bottom line ?
Regards
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Correct, because this confluence space got deleted accidently. Would atlassian be able to help?
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Can you try the re-establish steps which i given and see that solves the issue.
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Tried Jira macro repair again, all repair successful but it did not fix links of confluence from Jira.
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Thanks for checking the options - Let me try other options to get this fixed and keep you posted,
We also look forward to hearing from other community members, who may have alternative suggestions that could better address your requirements.
Can you consider creating one more thread from your end on this topic - to intake new suggestions from the other community members ?
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