Attachment file size limits?

I have three related questions:

1) In the Confluence OnDemand documentation, it says there is a limit of 10MB per attachment. It also says that it is non-configurable...even on request. That true?

2) If we are importing a space from another Confluence wiki into OnDemand and some of the attachments already in the space are over 10MB, would that cause a problem? Or is it just a limit for new attachments?

3) I'm guessing there is no defined limit for the maximum total amount of storage attachments can take up? You just get charged more if you go over the 25GB limit, right?



1 answer

1 accepted

This widget could not be displayed.

Hi Jeff, in the case of On Demand it's not configurable... There's only documentation for the Standalone version:

And here I found documentation about exporting data with size larger than 100mb (I think this is including the attachments):

And here it's about storage:

Exceding limit it will be a 1$ charge per GB.

Hope this helps.

Do you have both instances? The best way to know this is maybe doing a test with a page that has an attachment larger than 10mb. I've searched but can't something specific related to this case :(

Thanks. That's what I figured on questions 1 and 3.

I am aware of the different instructions for exporting/importing spaces larger than 100MB, but thanks! We will definitely be using it.

With question 2, my question was about the file size of individual attachments within a space that we are considering moving from an installed wiki to an OnDemand wiki.

In our installed instance, our per-attachment limit is larger than is possible that we have some attachments in there already that are above this size.

The question is are those attachments going to cause problems in an OnDemand instance that only allows attachments that are 10MB or less. Or is that limit just for new attachments and what is already there is there?

We have not set up OnDemand yet. I am scouting it out first to see what issues we may run into. Next steps would be to do testing with a trial version, but figured I'd ask to see if anyone already knew.

thanks again!

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 17, 2018 in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

547 views 7 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you