Attaching files to a confluence page using drag & drop does not work

Hi All,

do you know what do we have to configure? Or which browser is/is not supported for this feature?

Is there any browser settings we missed?

Maybe we have to set sg in internet options....

we use 3.5.13 Confluence version.

Can you please help?



2 answers

1 accepted

0 votes
Answer accepted

You should not need to configure anything to get this to work, but it will not work in all browsers.

The list of supported browsers can be found at

If you are using IE9 then drag and drop will not work. The reasons for this are outlind here:

If you are using Chrome, then the latest update (Chrome19) introduced a bug which stops drag and drop from working. This is being investigated at

If you use the latest versions of Firefox or Safari, then it should work with no problems.

Hope that helps,


Hi Mark,

thank you.


I checked the users browser: he's using Firefox 12 which is supported. And the interesting thing is that this feature works fine in Jira 4.3.4 for him with the same browser!!! Our Confluence is 3.5.13

What can be wrong?

I'm sorry, there was another problem which I forgot about. Firefox v7.0 introduced another incompatibility with this feature. See for details.

It was fixed in Confluence v4.1.2, so you would need to upgrade your instance to get the fix.


I checked the issue but we met the problem in Firefox12!

Yes, the problem affects all versions of Firefox from 7 to 12 inclusive.

The fix is in Confluence v4.1.2.

Drag and Drop is not working for me with the following configuration:

Confluence 5.1.4

Xubuntu 12.10

Firefox 22.0

This seems to be an issue with Firefox:

Drag and Drop works with Chrome 28.0 on Xubuntu 12.04, Confluence 5.1.4

There is a similar issue open already, see

You can watch that for updates.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

902 views 2 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you