Application link to JIRA from Confluence

I have created an application link for JIRA in Confluence. When I create an issue out of confluence It sets "Reporter" field as the user configured in the JIRA Application Link. Is there a way so that "Reporter" field could be set as the current logged in confluence user?

3 answers

1 accepted

1 vote
Accepted answer

Then what you have to do is:

  1. Enter to each server configuration and edit the server.xml inside "conf" folder. This is inside your JIRA_INSTALL folder (don't confuse with JIRA_HOME which is different).
  2. In the contextPath add something like "/jira" or "/confluence".
  3. Restart both servers
  4. Connect to the URL with something like <- as you can see I'm adding the context path you entered.

This problem is because everytime you connect to the port it creates a new token, making you have to re-login everytime you switch apps, while using different context path allows you to have 2 different tokens so you can be log in at both.

Thank you so much. All issues resolved :)

1 vote

Are you using basic authentication for application links? If you use OAuth, the confluence user can map his id to a valid JIRA user.

Thanks for the reply. I have disabled basic auth and enabled OAuth. Now in Confluence it says "You do not have permission to access any projects in JIRA". Is there a place where I need to do confluence-jira user mapping? Please advise.

I am an Administrator in both JIRA and Confluence.

being an admin doesn't grant you permissions in the project, Check your access by logging into JIRA using that id.

You have to:

  1. change the Applications Links to use OAuth.
  2. In Confluence's Further Configuration enable the Remote API option.

If the message still appears, try clicking the link (sometimes it shows an "Allow or Deny" connection message).

If that yet doesn't help...are you able to connect to both instances at the same time or everytime you enter Confluence, when you enter to JIRA it asks for you credentials again?

Thanks for the reply, 1 and 2 are already configured as stated. When I am logged in into JIRA and click on a Confluence link , It always asks for credentials. The same is true for vice versa. I have permissions in the projects as well.

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