Anyone else having trouble adding a link to the Confluence integration?

[Erica Hawkins]

I tried the browser URL, public link and a regular link nothing is happening it's not connecting just raise an error.

[Erica Hawkins]

Dear Hans,

Attached is an image of the error I am receiving. Sure thing. I was working on OKRs wanted to add a separate note area.  Let me know your thoughts.

[Hans Polder]

@Erica Hawkins ,

Can you share a bit more context? What do you mean with 'adding a link to the Confluence integration'?

If it's something that worked before, and doesn't work at the moment, it might be due to some ongoing issues at Atlassian: https://status.atlassian.com/ > currently several products are reporting an active incident.

[Hans Polder]

Hey @Erica Hawkins ,

Thanks for sharing the screenshot. I don't directly recognize the UI here - can you expand the screenshot further? If needed, feel free to redact any sensitive information.

[Erica Hawkins]

Yeah of course no problem.

[Hans Polder]

Ah - at the left bottom I notice the mention of 'Asana'. This means that this is not native Jira. I would first reach out to Asana support to see if they have any bugs or issues that could cause this.

When I test this from native Jira > Confluence, I don't see any issues on my side!