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Anyone else experiencing broken emoticons and statuses after Confluence 6.14.2 upgrade?

StephanieC
StephanieC Apr 08, 2019

Anyone else experiencing broken emoticons and statuses after Confluence 6.14.2 upgrade?

Specifically, the lightbulb (on) & (off), the question mark (?) are breaking randomly

Also when copying a status or jira filter macro, it pastes as a broken image but renders ok after publishing the page. 

The empoticons stay broken and we use the lightbulb heavily in status reporting

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Diego
Diego Atlassian Team Apr 15, 2019

Hey there!

Stephanie, this is a known issue with Confluence. You can check this documentation right here:

Broken avatars/icons in Confluence after an upgrade

There are three known causes for this:

  • Corrupted cache (The URL is pointing to an old cache)
  • Misconfigured base URL
  • Corrupted plugin cache

Let us know your thoughts!

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Barbara Berti
Barbara Berti Apr 06, 2021

Hi @StephanieC,

we have just released Icons for Confluence, a library that consists of +500icons for Confluence Cloud with emojis too. If you wish to give it a try, there's a free trial period.

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