Anyone else experiencing broken emoticons and statuses after Confluence 6.14.2 upgrade?

StephanieC April 8, 2019

Anyone else experiencing broken emoticons and statuses after Confluence 6.14.2 upgrade?

Specifically, the lightbulb (on) & (off), the question mark (?) are breaking randomly

Also when copying a status or jira filter macro, it pastes as a broken image but renders ok after publishing the page. 

The empoticons stay broken and we use the lightbulb heavily in status reporting

2 answers

0 votes
Barbara Berti
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
April 6, 2021

Hi @StephanieC,

we have just released Icons for Confluence, a library that consists of +500icons for Confluence Cloud with emojis too. If you wish to give it a try, there's a free trial period.

0 votes
Diego
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 15, 2019

Hey there!

Stephanie, this is a known issue with Confluence. You can check this documentation right here:

Broken avatars/icons in Confluence after an upgrade

There are three known causes for this:

  • Corrupted cache (The URL is pointing to an old cache)
  • Misconfigured base URL
  • Corrupted plugin cache

Let us know your thoughts!

StephanieC May 11, 2021

the next upgrade fixed this . :-)

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