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Any doc provide me to transfer the google oauth to MS oauth.

I used a Google OAuth to register the confluence service.

Our company migrated Google gsuite to Microsoft office365, although I can't login the existing confluence account (aiplux.com).

Any doc provide me to transfer the google oauth to MS oauth.

Thanks,
Vin.

1 answer

0 votes
Shannon Atlassian Team Feb 11, 2021

Hello Vin,

Welcome to Atlassian Community. It's nice to meet you!

I'm sorry to hear you're having trouble logging into your account after your user migration. As long as the email addresses on Microsoft perfectly match the ones from GSuite, and thus the account emails on your Cloud site, you can log in using the Microsoft button on the login page.

Can_t_log_in.png

If you're not able to log into your account this way, there may be a mismatch between your Cloud user account email and your Microsoft 365 email. For example, I see on February 3rd, your email was changed from v*******@******.com to v********gsuite@******.com. Was this intentional? That might be the reason why you're not able to log in.

I look forward to hearing from you soon.

Take care,

Shannon

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