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Allow creation of issue without description

Hello

I want to create issue from confluence, using the macro.
But if i dont have the field "Description" in my issues i cant create issue using this macro !
i have the message : "Field 'description' cannot be set. It is not on the appropriate screen, or unknown."

It work if the field is not hide.

Is there a way to configure this confluence macro ?

Or a way to hide description on create transition in the workflow without scriptrunner ?

1 answer

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Rilwan Ahmed Community Leader Dec 20, 2022

Hi @Hervé Ranchin ,

Can you directly create ticket in jira without description field ? If no, then you need to check your jira project field configuration, make Description field as optional.

In Confluence, which macro are you using ?
Can you share your page screenshot in Edit mode and error message if possible. 

Hi @Rilwan Ahmed 

yes the creation directly on jira works, the description field it not mandatory in the configuration. But i can't "hide" it from the creation screen from the confluence macro.

macroconfluence.png

Rilwan Ahmed Community Leader Dec 20, 2022

@Hervé Ranchin ,

Seems Description field is not present in Jira project Create screen. 

Please go to project settings --> Screens --> Expand the screen scheme against the Issue type, click on link mapped to Create Issue action. Check if Description field is present. 

https://docs.servicerocket.com/salesforce-jira/getting-help/knowledge-base/errors-and-error-messages/i-am-getting-the-field-field_name-cannot-be-set-it-is-not-on-the-appropriate-screen-or-is-unknown-error 

hi @Rilwan Ahmed

 its exatly what i want ! I dont want any description in my screens creation ! but i can remove from the screen of the macro !

Even i dont have the field in the screen or the field is hide, the confluence macro block me like it is mandatory

Rilwan Ahmed Community Leader Dec 20, 2022

@Hervé Ranchin 
Description field in confluence macro is not mandatory. Ticket can be created without value for Description (unless it is mandatory in Jira).
Mandatory fields will have red Asterisk near the field name. 

There is no option to remove the "Description" field from the confluence macro. 

@Rilwan Ahmed 

So its not mandatory, BUT you cant remove it  ! or hide it even it's empty, i have to let it visible... 

Isn't it like a bug ? But ok i get it. i cant do it this way , i have to make a macro hidding description field after creation and copy the values in commentary ... 

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